Privacy Policy

This policy explains how Pointer Racing collects, uses, stores, and protects personal information in line with Australian Privacy Principles.

1. Scope

This Privacy Policy applies to purchases and interactions at https://pointerracing.com.au/. It outlines how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

  • Contact details such as name, email address, phone number, and delivery address.
  • Order and account records, including support interactions.
  • Device and usage data such as IP address, browser type, and site activity.
  • Social media integration metadata required to publish content to Facebook and Instagram on your behalf when authorized.

3. How We Use Information

  • To process orders, fulfil services, and provide support.
  • To improve website performance, products, and customer experience.
  • To publish social media content only when explicitly authorized by you.
  • To comply with legal and regulatory requirements.

4. Sharing and Storage

We may share information with service providers that support payment, shipping, analytics, hosting, and social media publishing workflows. We apply reasonable security safeguards and only share what is necessary for service delivery.

5. Direct Marketing

We may use your contact information to send updates or offers. You can opt out at any time by following the unsubscribe instructions or contacting us directly.

6. Data Quality and Security

We take reasonable steps to ensure personal information is accurate, up to date, and secure. We use administrative, technical, and physical safeguards to protect data against misuse, loss, and unauthorized access.

7. Data Retention

We keep personal information only for as long as needed for legitimate business, legal, and compliance purposes.

8. Access, Correction, and Deletion

You may request access to, correction of, or deletion of personal information we hold, subject to legal obligations. To make a request, contact us via the email below.

9. Complaints

If you have a complaint about how we handle personal information, please contact us. We will investigate and respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact

Privacy requests and enquiries: jason@pointerracing.com.au