Privacy Policy

1. Scope

This Privacy Policy applies to purchases and interactions at https://pointerracing.com.au/. It outlines how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the APPs.

2. Information We Collect

• Contact details such as name, email address, phone number, and delivery address.
• Account details including login credentials and order history.
• Payment-related information processed by our payment providers.
• Device and usage data such as IP address, browser type, and site activity.

3. How We Use Information

• To process and fulfil orders, returns, and refunds.
• To provide customer support and communicate about your account.
• To improve our products, services, and website experience.
• To meet legal and regulatory obligations.

4. Disclosure of Information

We may share personal information with service providers who assist us with payments, shipping, analytics, and customer support. We only share information necessary for those services and require appropriate safeguards.

5. Direct Marketing

We may use your contact information to send updates or offers. You can opt out at any time by following the unsubscribe instructions or contacting us directly.

6. Data Quality and Security

We take reasonable steps to ensure personal information is accurate, up to date, and secure. We use administrative, technical, and physical safeguards to protect data against misuse, loss, and unauthorized access.

7. Access and Correction

You may request access to or correction of your personal information. We will respond within a reasonable time in line with the APPs.

8. Complaints

If you have a complaint about how we handle personal information, please contact us. We will investigate and respond. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Contact Us

For privacy questions, please contact us at jason@pointerracing.com.au.